Check contractor ID every time
Residents are reminded that if they raise a repair, they will be advised which contractor will be visiting them to carry the work out when they are given the appointment details.
The contractor will always carry identification and you are strongly advised to take time to properly check this when they arrive at your home – they will not mind waiting while you do. If you have any concerns, please call South Essex Homes on 0800 833160 and we will be happy to verify their identification and offer advice.
Remember – you will never be expected to pay cash to a contractor yourself. If you are ever asked to pay them directly, politely decline and contact Essex Police immediately to report this as fraudulent activity, before reporting it to South Essex Homes for information.